Shipping Policy
Business Days and Holidays
Orders are processed Monday through Friday, excluding major holidays such as Thanksgiving, Christmas Eve and Day, and New Year’s Day.
Processing and Delivery Times
Updated Shipping Timeline
Thank you for your patience as shipping may take longer due to high demand—we’re working diligently to fulfill your orders.
U.S. Shipping
Once placed, orders typically take 1-3 business days to process and pack. For the 48 contiguous states, delivery generally takes 3-5 business days. Shipments to Alaska and Hawaii may take 6-8 business days, while those to Puerto Rico and the Virgin Islands could take 12-14 business days. Orders to PO Boxes usually arrive in 6-8 business days. For APO, FPO, and U.S. Territories, allow up to 45 days. These are estimates and not guaranteed—refer to our Terms of Service for more details.
International Shipping
Canada Post Delays Canadian orders may face delays due to the ongoing Canada Post strike. We appreciate your understanding as we process your order.
International orders generally take 7-14 business days for processing and delivery. Processing and packing take 1-3 business days. For expedited or overnight options, orders placed before 12:00 PM PT (Monday-Friday) typically ship the same day; those after or on weekends process the next business day. High-volume periods may cause delays.
| Region | Express Shipping | Standard Shipping |
|---|---|---|
| Canada | 3-4 Business Days | 12-14 Business Days |
| Europe | 7-9 Business Days | 11-13 Business Days |
| Spain | – | 11-13 Business Days |
| UK | 7-9 Business Days | 11-13 Business Days |
| Latin America | 7-9 Business Days | 11-13 Business Days |
| Mexico | – | 11-14 Business Days |
| Asia | 7-9 Business Days | 11-14 Business Days |
| Pacific Islands | 7-9 Business Days | 11-19 Business Days |
| Australia | 7-9 Business Days | 11-13 Business Days |
| New Zealand | 7-9 Business Days | 11-13 Business Days |
Expedited Shipping Processing Times
For expedited or overnight shipping, orders placed before 12:00 PM PT (Monday-Friday) usually ship the same day. Those placed after or on weekends process the next business day. Delays may occur during peak periods.
Shipments to Forwarding Companies
If you ship to a package forwarding company, Rare Beauty is not responsible for any damage, defects, or losses. We cannot provide replacements or refunds for items reported missing or damaged if delivered to such locations.
PO Boxes and APO/FPO Shipping
We ship to PO Boxes and APO/FPO addresses.
Note:
- Deliveries to PO Boxes use Standard shipping only and may take up to 8 business days.
- Pre-paid shipping labels are not provided for U.S. Territories and APO/FPO addresses.
Returns and Exchanges
U.S. Returns and Exchanges Policy
If unsatisfied, return products within 30 days of purchase for a refund (shipping fees non-refundable). Pre-paid labels are unavailable for U.S. Territories and APO/FPO.
Refer to our Terms of Service for full details.
For defective or incorrect items, initiate a return via our portal or contact support at 1-888-892-7273 or rarebeautyhelp@main.com.
International Returns and Exchanges
We do not offer returns or exchanges for international orders. Contact support at 1-888-892-7273 or rarebeautyhelp@main.com for assistance.
